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medisoft medicare nhic cali direct module

hello,I have medisoft vs9 and I submit directly to Medi-cal and NHIC Medicare via phone line using the medisoft direct modules. lately I've been getting an error of NO CARRIER. Sometimes i get in...

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Re: medisoft medicare nhic cali direct module

No Carrier means the modem did not detect a carrier signal from the payer's modem. This can happen for a number of reasons. Try dialing the number from a regular phone and see if you can hear the...

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Re: medisoft medicare nhic cali direct module

i've done that and it works.i've gotten thru only twice.i don't know what else do to do.does anyone have a suggestion?according to support from the vendor it's not a medisoft issue.local phone line...

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Re: medisoft medicare nhic cali direct module

No carrier means just that. No phone line to carry the transmission.If you connect and see jibberish, this means someone else is on the line at the same time or there is extra line noise. Lets say you...

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Re: medisoft medicare nhic cali direct module

I am in NJ and send claims to Medicare in PA. We have been getting this error for weeks. We have called Medisoft, had our modem and hardware looked at and we have called Medicare. Medicare EDI claims...

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Re: medisoft medicare nhic cali direct module

Our office invested in an external modem and nowi can submit claims any time i need to. no more staying late.the modem i guess was the issue.

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